Performance Monitoring and Accountability for Boards

August 12, 2014

2 – 3:30 p.m. Eastern time

Register now for this webinar or the entire Utility Governance Series.

Webinar Description
Performance Monitoring and Accountability for Boards

The public power governing body’s primary fiduciary duty is to represent the interests of the owners (customers) of the utility by assuring the organization’s long-term viability through (1) providing appropriate direction and (2) assuring the utility is using resources and operating efficiently and effectively. This responsibility is accomplished through due diligence: monitoring the performance of the organization and the individuals who run it. This session describes the steps the board and management should take in developing an effective process for monitoring utility performance to assure it is delivering the highest value to customers.

Jeff Tarbert, Executive Consultant, American Public Power Association, Washington, D.C.

Who Should Attend

  • Newly elected or appointed utility policymakers
  • Experienced policy officials will also benefit from this webinar
  • Utility managers and staff who work with governing boards

Registration Information

  • Individual webinars: $89 for APPA members; $179 for nonmembers
  • The entire 9-part webinar series (one free webinar): $700 for APPA members; $1,400 for nonmembers

Click here for more information on the Utility Governance Series.

If you need assistance with obtaining a username and password, please contact APPA's web staff.

Please contact Heidi Lambert, APPA’s Education Manager: 202/467-2921;